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If you're locked out due to login protection:

1. Wait: Lockouts expire after 30 minutes by default
2. FTP Method: Rename the plugin folder via FTP to temporarily disable it
3. Database: Remove your IP from the blocked list in the database

Always whitelist your IP address to prevent future lockouts.

No. WP Folder Shield is designed for minimal performance impact:

• Directory protection uses .htaccess rules executed at the server level
• The firewall efficiently processes requests with optimized code
• Scans run in the background without affecting frontend performance

Many users report improved performance because malicious traffic is blocked before reaching WordPress.

It depends on your plan:

• Personal: 1 site
• Professional: Up to 5 sites
• Agency: Up to 100 sites

You can upgrade your license at any time from your Customer Portal.

Yes! We offer a 30-day money-back guarantee on all purchases. If you're not satisfied for any reason, contact us within 30 days for a full refund.

See our Refund Policy for complete details.

WP Folder Shield works with most WordPress hosts including:

• SiteGround, Bluehost, HostGator, GoDaddy
• WP Engine, Kinsta, Flywheel
• Cloudways, DigitalOcean, AWS
• Any host using Apache or LiteSpeed with .htaccess support

Note: Some managed hosts like WP Engine have their own security features that may conflict. Contact support if you're unsure.

Annual licenses provide 1 year of updates and support. After expiration, the plugin continues to work but you won't receive new features or security patches.

Lifetime licenses provide unlimited updates and support for as long as the product is maintained. This is a one-time payment with no renewals.

If you plan to use WP Folder Shield for more than 3 years, lifetime is the better value.