Privacy Policy

Last updated: January 15, 2026

At WP Folder Shield ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wpfoldershield.com or use our WordPress security plugin.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Purchase a license for our plugin
  • Register for an account
  • Contact our support team
  • Subscribe to our newsletter

This information may include:

  • Name and email address
  • Billing information (processed securely by Stripe)
  • Website URL where the plugin is installed
  • License key and activation data

1.2 Automatically Collected Information

When you use our website or plugin, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • WordPress version
  • Plugin version
  • Pages visited and time spent

1.3 Plugin Data

Our plugin collects minimal data necessary for its operation:

  • License validation requests (license key, site URL)
  • Security event logs (stored locally on your server)
  • Plugin settings and configurations
Important: Security logs and scan results are stored on YOUR server, not ours. We do not have access to your website files or database.

2. How We Use Your Information

We use the collected information for:

  • Processing purchases and managing licenses
  • Providing customer support
  • Sending important product updates and security notices
  • Improving our products and services
  • Preventing fraud and abuse
  • Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Payment Processors: Stripe processes all payments. Their privacy policy applies to payment data.
  • Service Providers: Trusted third parties who assist in operating our website and services.
  • Legal Requirements: When required by law or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL/TLS encryption for all data transmission
  • Secure password hashing
  • Regular security audits
  • Limited access to personal data
  • Secure data storage practices

5. Data Retention

We retain your personal information for as long as necessary to:

  • Maintain your account and provide services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location (including rights under GDPR for UK/EU customers, CCPA for California residents, and PIPEDA for Canadian customers), you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at support@wpfoldershield.com.

7. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses for EU/UK data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: